Our Policies

We require full payment at the time that services are rendered. The regulations of the Ontario Veterinary Act prevent us from advertising our prices online. We follow the Ontario Veterinary Medical Association fee guide to set our service prices. Our product prices depend on the prices of the product distributor.

For detailed information on services and prices, please contact us directly by phone (905-881-2752) or email (northtorontovets@gmail.com).

Patient Arrival Policy

First, be prepared to spend two to three hours at the consultation. You should bring the collar or harness, and leash that you normally use when walking your dog.

When coming with a cat, ensure your cat is in a secure carrier until inside the consulting room.

Please bring any accessories or tools you use with your pet. These may include a muzzle, clicker, favourite toys, and a body wrap. You may also bring your pet’s bed with you.

Lastly, while we have many types of treats available, it helps to have your pet’s favourite treats at hand.

For additional questions, please check out our FAQ page or call us! We look forward to working with you and your pet!